Support · Help Centre

Help & Support

Reach a human, manage your account, report a bug, or tell us what to build next.

Response time: within 48 hours · Mon–Fri (IST)
Contact Us

The fastest way to reach us is by email — pick the address that fits:


We aim to reply within 48 hours, Monday through Friday (IST).

Account & Billing

You can manage most of your account — subscription, payment method, and settings — directly from within the app under Settings → Account. Subscriptions are billed through the App Store or Google Play, so plan changes, receipts, and refunds are handled there.

For the full details on billing, renewals, and cancellations, see our Subscription Terms. Anything else billing-related? Email support@virraly.in.

Report a Bug

If something is broken, please tell us. The more detail you share, the faster we can fix it. Helpful things to include:

  • Your device model and OS version.
  • The version of Virraly you're running.
  • What you expected vs. what actually happened.
  • A screenshot or screen recording, if possible.

Send it to support@virraly.in with the subject line "Bug report".

Feature Requests

We love hearing what you'd like to see next. Drop your idea at support@virraly.in with the subject line "Feature request" — we read every one.

Heads up: we can't promise we'll build everything, but every suggestion goes onto the roadmap and informs what ships next.
Delete Your Account

You can delete your account and all associated data at any time — instantly from within the app under Settings → Account → Delete Account, or via the web if you no longer have access to the app.

Request account deletion →